Patient Testimonials

“I would just like to say a big thank you to all at Active Step. I’ve attempted on several occasions to find a podiatrist who can help ease the pain I have with my feet. I’ve had orthotics made by other podiatrists and after spending out a considerable amount of money they have never been suitable even after several reworks. After my first visit to Active Step to see Astrid, she knew exactly what was required, and not only supplied me with two amazing pairs of orthotics, she also recommended Johnathan the Physio to ease some hip pain I had. I can’t thank Astrid and Active Step enough, I no longer have pain in my feet, and my hip pain is also improving. As you know, I even bought a third pair of Orthotics as they were so successful. Thank you Active Step, I will be recommending you at the earliest opportunity.”

“I have had two appointments and a bio-mechanical assessment (so far) with Active Step. From the first session I would say my life has got significantly better, I have suffered from corns for years and had thought that they would go on their own (they don’t) and this impacted my life daily as I work 40+ hour weeks as a chef and I would be in so much pain everyday.  It was also hindering my progress with driving lessons, so in general I just felt at a loss.Being 25 and with chronic pain is just not something you plan for. I was worried and I must say a bit self conscious before coming in but I didn’t need to be. My first session was with Astrid, who ‘cleaned up’ my feet very thoroughly, I could immediately feel the difference and walked comfortably home with a smile. Astrid is very patient and thorough, making sure she explains everything to me in a way I can understand which is perfect because I want to know what’s happening and what I can do to help myself. She was very clear on what she can do for me and the steps that I must do for myself as well which is important. It’s good to have a realistic goal and has actually made me realise that taking some time for myself to self-care is not indulgent but important and necessary. My second session was with Dawn who I believe doesn’t work there full time but was covering at the time I went. Dawn was also very thorough and friendly and again I felt immediate relief after my session, further reinstating that regular maintenance is important. My session today was a bio-mechanical assessment which looks at the way that you walk and allows them to investigate your muscular and skeletal issues that may have developed. Obviously, they better understand and explain the technicalities! This was really interesting as gave me a chance to see how I walk and what we need to do next. My next step with Active Step is with orthotics, I look forward to starting this process and feel hopeful that these preventative measures will really help me now and in the future. Overall, all the staff I have met at Active Step have been really genuine, friendly and professional. I would definitely recommend and will definitely continue my treatment with them. And a quick special mention to Eoin at the desk as he once chased me down the road as he had overcharged me, I honestly hadn’t noticed at the time and was so surprised at his honesty and decency that it made my day.”

“I can honestly say the team at Active Step have changed my life. When I hobbled in a few months ago, I was about to be medically retired from work. I could only wear one pair of trainers, I could not do days out and activities with my children and I was in constant pain.
I had neurovascular corns and verrucas on the soles of my feet (3 on each). Some were so bad that my feet were totally misshapen. I entered feeling very, very nervous, I hated people looking at my feet let alone touching them.
Active Step was brilliant from the start. They put me at ease, dealt with my nerves and took me through exactly what would happen with the Verruca Needling treatment, appointments and aftercare.
A few months later, my life is totally changed. I can wear heels (a big huge step), I paint my toenails and wear sandals. I can walk, work and even dance again.
The support from Active Step is ongoing and I would not let anyone else near my feet now. I would highly, highly recommend them.
Thank you so much to all of the team.”

“Thank you so much, Charlene, for sorting my feet, I’ve been to another practitioner before but didn’t get the service from them that I received from yourselves. I am very happy with the professionalism and the result.”

“From not being able to run one mile without horrendous knee pain to completing my first ever marathon five months later in 4 hours and 33 minutes with not one step of knee pain. Thank you, Astrid – highly recommend!”

“Astrid is not only great at her job she is a brilliant person. Friendly, knowledgeable and fun. A credit to your company.”

“I’ve been visiting Active Step for a year now and been delighted on each occasion. I’ve had some standard chiropody work carried out regularly, which has always been carried out with a smile and gives great results. Additionally, as I am a club runner I’ve needed some work on running-related injuries, in particular, plantar fasciitis. Emily’s advice was spot-on and so hopefully that problem is gone for good. It has been really helpful in getting the advice from someone who understands both a runner’s physiology and their mentality!
I thoroughly recommend Active Step.”

“I visited Emily as I had problems with my feet when I was training for a marathon walk. Active Step’s Service was fantastic, orthotics ordered and fitted in double quick time. I also completed a performance training plan with Becky and as a result successfully completed the walk without any problems. I recommend Active step.”

“My 11 yr old son was in constant pain when a friend recommended we see Emily. Her calm, professional, engaged manner immediately gave us both the reassurance that we were in the right place and Emily could help my son. She quickly arranged treatment for him before an event which he’d considered missing due to the pain he knew it would cause him. Thanks to Emily, and her treatment, he was able to attend the event with barely any discomfort, something we couldn’t have dared hope for just a few weeks beforehand. I would happily recommend, and I have, Emily to anyone in need of a Podiatrist.”

“I visited Emily about a year ago to have some nail surgery, she was extremely professional in explaining the treatment in detail beforehand. More importantly, she is a lovely, friendly person who immediately puts you at ease. This friendliness is extended throughout all the staff working at the practice, the receptionist is welcoming and treat you as if you have been a patient for years. A wonderful experience – thank you”